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Privacy policy

Privacy Policy

 

 

Update Date: July 22, 2026

Effective Date: July 22, 2026

 

Important Notice: Dede Ritao has always attached great importance to the protection of users' (or "you") personal information. When you use Dede Ritao's services and/or shop on Dede Ritao, Dede Ritao will collect and use your personal information. To this end, the service provider of Dede Ritao (also known as "us") explains to you through this Privacy Policy (hereinafter referred to as "this Policy") how Dede Ritao collects, uses, shares, stores, and protects your personal information when you use Dede Ritao's services and/or shop on Dede Ritao, as well as the ways Dede Ritao provides you with the management of this information.

This policy is closely related to your use of Dede Ritao's services and shopping on Dede Ritao. Before you start using our products and services, please read and fully understand this policy (minors should read it with their guardians), especially the clauses marked in bold. You should focus on reading them.

In addition to this privacy policy, in specific scenarios, we may also inform you of the corresponding purpose, scope, and usage of information collection through instant notifications (such as pop ups, page prompts) and feature update instructions. These instant notifications and feature update instructions constitute a part of this privacy policy and have the same legal effect as this privacy policy.

You agree to this policy, which means that you have understood the functions provided by the application and the necessary personal information required for the operation of the functions, and have given corresponding collection and use authorization. However, it does not mean that you have separately agreed to enable additional functions or process non essential personal information. We will seek your consent separately based on your actual usage situation for the activation of related additional functions, processing of non essential personal information, and processing of sensitive personal information.

The corresponding device permissions will not be enabled by default. When it comes to important or sensitive device permissions, we will pop up a separate window to obtain your consent before enabling them again when you use the corresponding business functions; After enabling permissions, you can also disable them at any time through device settings; Your refusal to grant permission will not affect the normal use of other unrelated business functions. For sensitive personal information, we will process it separately with your consent.

If you refuse this policy, you can still use the basic browsing functions without registration/login. You can also authorize separately during the subsequent use of the service.

We will try our best to explain the professional vocabulary involved in this policy in concise and popular terms for your understanding. If you have any questions, opinions or suggestions regarding the content of this policy, you can contact us through the various contact methods provided by Dede Ritao.

 

This policy will help you understand the following:

1、 Definition and Scope of Application

2、 How do we collect and use your information

3、 How do we use cookies and third-party services

4、 How do we protect and preserve your personal information

5、 Your personal information rights, management methods, and information storage

6、 How do we share, transfer, and publicly disclose your information

7、 How do we handle the information of minors

8、 How to update this policy

9、 Disclaimer

10、 How do you contact us

 

1、 Definition and Scope of Application

(1) Definition

1. Dede Ritao: Refers to the Dede Ritao website (domain name: https://dederitao.com/ )Dede Ritao APP, PC/H5 website. (including new service forms emerging from future technological developments).

2. Service scope and responsibility boundaries

Dede Ritao Information Service Provider: refers to the entity that provides purchasing related information display, technical support, and platform operation services for Dede Ritao platform - Danmo (Xiamen) Technology Co., Ltd;

Dede Ritao purchasing and forwarding service provider: refers to the main body that provides users with entrusted purchasing, auction, international logistics forwarding, payment settlement, and related after-sales services - Zhonghe Co., Ltd.

【 Service Scope 】 Dede Ritao only provides purchasing services for you, which are separate from Dede Ritao's logistics services. The service subject, responsibility boundaries, and rules shall be subject to relevant agreements and regulations. Products purchased through Dede Ritao on behalf of others must be shipped using Dede Ritao international logistics services. By default, the Dede Ritao logistics service terms will be followed, and it is not supported to switch to other Dede Ritao logistics services. Placing an order will be deemed as agreeing to this requirement.

3. Personal information: refers to various types of information recorded electronically or in other ways that can be used alone or in combination with other information to identify the identity of a specific natural person or reflect the activities of a specific natural person.

4. Personal sensitive information: refers to personal information that, once leaked or illegally used, can easily lead to the infringement of a natural person's personal dignity or endanger their personal and property safety, including identity card numbers, personal biometric information, bank account numbers, property information, whereabouts, transaction information, and personal information of children under 14 years old (including 14 years old). We will prominently mark specific sensitive personal information in bold in this policy.

5. System permissions: Refers to the system permissions that mobile intelligent terminal operating systems open to apps and have the ability to collect personal information, abbreviated as system permissions or permissions. When using some business functions of the Dede Ritao App, you authorize the system permissions that can be called by the Dede Ritao App, including but not limited to: system album (if photos are stored on external storage devices, the photo information in the external storage devices will be called), camera. The invocation of system permissions will obtain your consent in advance. You can also set your system permissions in "My Settings Privacy Settings Personal Information and Permissions Permission Management" and choose to turn them on or off.

 

(2) Scope of application

This policy applies to our website APP、 Mini programs and new forms emerging with technological development provide you with various products and services. If our affiliated companies have separate privacy policies regarding the products or services they provide to you, their separate rules shall apply.

Our affiliated companies referred to in this policy are Danmo (Xiamen) Technology Co., Ltd.

When you purchase cross-border goods through Dede Ritao and use Dede Ritao international logistics delivery services, some of your personal information will be involved in cross-border transmission. For specific personal information collection, use, and cross-border transmission rules, please refer to the specific service agreement/document/rule signed between Danmo (Xiamen) Technology Co., Ltd. and you, as well as the "Cross border Personal Information Authorization Letter" in the attachment.

Except for the information collection and use activities described in this policy, this policy does not apply to other services provided to you by other third-party entities on this platform. Other services are subject to the privacy policy and other personal information collection and use rules that they have separately explained to you.

 

2、 How do we collect and use your information

According to the Provisions on the Scope of Necessary Personal Information for Common Types of Mobile Internet Applications, this App belongs to the "online shopping category", and its basic function service is "purchasing goods". The necessary personal information under this function includes: registered user's mobile phone number; Recipient's name, address, and contact phone number; Payment information such as payment time, payment amount, and payment channel.

When you use our products/services, I need to collect and use your personal information, which includes the following two types:

1. To achieve the basic functions of providing our products and/or services to you, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products and/or services normally;

2. To provide you with additional features of our products and/or services, you may choose whether to authorize us to collect and use the information. If you refuse to provide, you will not be able to use the relevant additional features normally or achieve the intended functional effects.

We would like to remind you that:

1. We are committed to creating a diverse range of products and services to meet your needs. Due to the wide variety of products and services we provide to you, and the differences in the specific product/service scope chosen by different users, the basic/additional functions and corresponding types and scope of personal information collected and used may vary. Please refer to the specific product/service functions for accuracy;

2. To provide you with a better product and service experience, we continuously strive to improve our products, services, and technology. As a result, we may occasionally introduce new or optimized features that may require the collection and use of new personal information or changes in the purpose or method of using personal information. If the above situation occurs, we will provide you with detailed explanations through updating this policy, pop ups, message push notifications, page red dots, page prompts, etc., and provide you with a way to choose and agree independently. We will only start collecting and using after obtaining your explicit consent. During this process, if you have any questions, opinions or suggestions, you can contact us through the contact information at the end of this policy, and we will provide you with answers as soon as possible.

We will provide you with various specific functional scenarios, including:

 

(1) Register as our user and use our account

1. Basic User Services

We provide services to you based on the Dede Ritao platform account. When you plan to register and use the Dede Ritao App, in order to create a Dede Ritao platform account, you need to provide us with at least your phone number, phone verification code, or password. To ensure that we are providing services to you personally, we may verify your identity based on the information you provide. If you refuse to provide the above information, you will not be able to register for a Ritao platform account and can only use browsing services.

We will determine your current level based on your account usage and the user level calculation rules set by the platform, and provide you with the basic benefits corresponding to the corresponding level.

2. Additional User Services

Additional User Services: If you choose to provide your nickname, avatar, gender, city, date of birth, and other personal information, we can provide you with more personalized user services based on your personal characteristics to improve your recognition, user growth points, and other special user benefits in the community. Among them, if you provide a nickname and avatar, your nickname and avatar will be publicly displayed. For example, in the leaderboard activity, the Dede Ritao platform will publicly display the profile pictures, nicknames, and participation status of users who "participated in the activity". When you upload someone else's image information, please ensure that you have obtained the consent of the rights holder. If you do not provide the aforementioned information, it does not affect your use of our other services and features.

Authorized login: We may provide your account information (avatar, nickname, and other page prompts) to third parties with your separate consent, so that you can easily register/log in to a third-party account. In addition, we may obtain your third-party account information such as WeChat with your separate consent and bind it with your Dede Ritao platform account, allowing you to directly log in and use our products and/or services through the third-party account. We will use your relevant information within the scope authorized by you. You can choose to bind or unbind your third-party account through "Me Settings".

3. Identity verification

In order to meet relevant legal and regulatory requirements, ensure the authenticity of user identity, achieve risk control requirements such as anti fraud and anti money laundering, and ensure system and service security, we need to collect your relevant information for identity verification when you use specific services/functions, such as:

When you purchase cross-border goods, you need to submit the purchaser's ID information for customs clearance declaration and real name verification. Please fill in your real name that matches your ID card, and ensure that the identity information of the purchaser (the person placing the order) and the payer (the owner of the payment account) are consistent. Otherwise, it will affect customs clearance;

4. Account recovery

When you use the account retrieval function, based on the retrieval method you choose, we will collect your registered mobile phone number, real name and ID number, order transaction number, and help you locate the account you want to retrieve. We will verify your identity through device information, IP address, order transaction information, WeChat and other third-party account information, as well as the photos of the front and back of your ID card provided by you, to facilitate your account retrieval. If you refuse to provide, it will not affect your use of the other services we provide.

 

(2) Information collected when browsing and using platform services

Device information: We will receive and record device related information (including device model, operating system version, device settings) based on your specific operations during access and/or use.

Service log information: When you access or use the DeRitao website APP、 When the mini program provides products or services, we will automatically collect and record your detailed usage as a service log, including browsing history, click view history, search query history, favorites, adding to shopping cart, transactions, after-sales, follow information, post information, as well as IP address, browser type, telecom operator, language of use, access date and time.

If we combine non personal information with other information to identify a specific natural person's identity, or use it in conjunction with personal information, during the combined use period, individual device information, service log information, and other non personal information will be considered personal information. Unless authorized by you or otherwise provided by laws and regulations, we will anonymize and de identify such information.

 

(3) We provide you with functions such as bookmarking, adding purchases, following, and sharing

During your browsing of DeRi Tao, you can choose to bookmark or add products/services that interest you to your shopping cart. Share product/service information with third parties through the functional components we provide. In the process of using the above functions, we will collect service log information, including your collection records and sharing history, for the purpose of achieving the above functions and other purposes explicitly stated by us. You can manage or delete your favorite information in the favorites section.

 

(4) Assist you in completing orders and order management

When you purchase goods and/or use services on Dede Ritao, in order to complete compliance processes such as cross-border package order review, international logistics delivery, customs declaration and clearance, you agree to provide your name, ID information, contact phone number, and shipping address to Japan Zhonghe Co., Ltd. for customs clearance and logistics performance. We will handle the collection and transmission of sensitive personal information with caution and inform you separately on the order page. For specific rules on the collection, use, and cross-border transmission of personal information, please refer to the specific service agreement/document/rules separately signed between Danmo (Xiamen) Technology Co., Ltd. and you, as well as the "Cross border Personal Information Authorization Letter" attached.

Your order will retain information about the purchased goods/services, order number, order creation time, payable amount, and remarks. We collect this type of information only to ensure the smooth completion of transactions, maintain transaction security, facilitate your inquiry and management of orders, provide customer service and after-sales service, and for other purposes that have been clearly communicated to you.

We do not recommend that you order goods/services for others through Dede Ritao.

To facilitate your understanding, querying, and management of order information, we will collect order information generated during your use of our services for display and management purposes. You can view and manage your order information through "My - Order Center - All".

 

(5) Assist you in completing payments and receipts

To complete order payment, we support WeChat, Alipay, UnionPay and other third-party payment channels. You will directly jump to the independent page of the corresponding third-party payment agency to complete payment. We only synchronize your platform membership name, order number, transaction amount, order security related equipment identification, and necessary information for anti money laundering compliance with relevant payment institutions; This platform will not actively collect, retain, or obtain sensitive bank card information such as your bank card number and expiration date. You do not need to bind your bank card on this platform. All bank card related information will be filled out by you on the third-party payment page and kept by the corresponding institution.

We will share necessary information for order fulfillment, order security related equipment information, as well as necessary information required by laws, regulations, and anti money laundering regulatory requirements with corresponding third-party payment institutions; If you choose other financial institutions/payment channels, the bank card related information will be independently submitted by you on the institution's page, and we will not retain such sensitive bank card information. You can view and read third-party companies and product types through the "Personal Information Sharing List" to understand the types, business functions, and purposes of third-party access to personal information.

When you have refund and compensation business: WeChat, Alipay and other online payments are returned by the third-party payment agency according to the original payment path, without additional information; When only special circumstances require offline bank card refunds, we will guide you to submit the receiving bank card information, real name information, and total transaction amount. This information is only used for the verification and transfer of the refund, and the platform does not store or use it for other purposes.

 

(6) Share and interact

When you share or receive shared information, participate in activities, etc., we only temporarily read the content of your clipboard to determine whether there are relevant passwords, sharing codes, links, in order to achieve functions or services such as jumping, sharing, and activity linkage. However, we only upload the clipboard content to our server when we locally recognize that it belongs to instructions such as Dede Ritao jumping, sharing, and activity linkage. We do not collect or store other information on your clipboard, and individual clipboard information cannot identify your personal identity. At the same time, we may need to access your phone's photo album for you to share or receive the shared pictures or videos.

 

(7) Customer service and dispute resolution

When you contact us or apply for in sales, after-sales, or dispute resolution, in order to ensure the security of your account and system, we require you to provide necessary personal information to verify your identity and provide detailed product information to confirm the situation.

In order to facilitate contact with you, assist you in resolving issues as soon as possible, or record the solutions and results of related issues, we may keep records of your communication with us, correspondence/call records, and related content (including account information, order information, other information you provide to prove relevant facts, or contact information you leave). If you make inquiries, complaints, or provide suggestions regarding specific orders, we will use your account information and order information.

In order to provide services and improve service quality, we may also use your other information, including the relevant information you provide when contacting customer service, and the questionnaire response information you send us when participating in surveys.

 

(8) We provide you with the function of publicly publishing information such as messages and comments

You can publicly publish information through the message, comment, and other information publishing functions we provide for you, including the ability to publish graphic and textual content.

We may determine whether you are eligible for corresponding functional permissions based on your user type and network log information.

Please note that the information you publicly release may involve personal information or even sensitive personal information of yourself or others, such as uploading images containing personal information when evaluating. Please consider more carefully whether to share or even publicly share relevant information when using our services. If the information you publicly release involves personal information of others, you need to obtain their consent before publishing.

 

(9) To provide you with security protection

In order to improve the security of your use of our services and those provided by our affiliated companies and partners, protect your personal and property safety or that of other users or the public from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions and other security risks, and more accurately identify violations of laws and regulations or relevant agreements and rules of Dede Daily Taobao, we embed the application security SDK developed by our affiliated companies in the application Collect your device information, service log information, and may use or integrate your membership information, transaction information, device information, service log information, as well as information authorized by you or shared by our affiliated companies and partners in accordance with the law, to comprehensively assess your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.

 

(10) Additional services based on system permissions

We provide you with the following additional services that may collect and process your personal information by enabling system permissions. If you do not agree to enable these permissions, it will not affect your use of the basic services of DeRitao, but you may not be able to obtain the user experience brought by these additional services.

Your device system permissions will not be enabled by default. When you use the corresponding business functions or actively trigger the corresponding business functions, we will inform you of the purpose of applying for permissions and collecting personal information through pop-up prompts, and enable them with your consent. You can check the status of each system permission item by item in your device's "Settings" or our client's "Me Settings About Us System Permissions", and you can decide whether to turn these permissions on or off at any time.

You can click here to view and understand the application and usage of Dede Ritao permissions.

 

(11) Business and event information display and message push

Personalized Recommendations

During your use of our services, in order to understand product compatibility, provide you with page displays and search results that better meet your needs, and provide you with personalized recommendation services, we may collect and use your browsing, searching, wanting, buying, and transaction records when visiting or using Dede Daily Taobao, combined with legally collected device information, service log information, and other authorized information, to analyze your usage preferences and interest tendencies based on your browsing, searching, bookmarking, buying, and trading behaviors on the platform. We will push you commercial advertisements and other information that you may be interested in based on your preference characteristics on the Dede Ritao platform, or send you commercial information. We will also use sorting and selection algorithms to generate relevant selected rankings based on statistical analysis of hotspots, trends, and tendencies of users browsing and searching for products or services across the entire platform, and recommend them to you.

At the same time, we strive to ensure your privacy experience through the following measures:

1. If you need to view non personalized recommendations when using our on-site search service, you can select "Popularity", "Latest", and "Price" on the search results page to view them;

2. If you do not want to accept the advertisements or commercial messages we send you, you can unsubscribe or close them through SMS prompts or other methods we provide;

3. If you do not want to see the personalized products, services, and content we recommend to you, you can go to "Me - Settings - About Us - Personalized Recommendations" through the app and choose to turn off personalized recommendations.

 

Business Information Push and Activity Reminder Service

We may send you one or more types of notifications, such as service notifications, activity reminders, ID verification, security verification, and user experience research, through the contact information (such as phone number, email) or other internal notification forms provided by you during the use of our products and/or services.

We may also send you commercial information and other product or service information about services, features, or activities that you may be interested in through pop-up notifications, instant notifications, SMS, and phone calls. If you do not wish to receive our commercial information and other product or service information, you can unsubscribe or turn it off through the unsubscribe methods provided in SMS or phone calls, or through our customer service. If you wish to turn off pop-up notifications, you can choose to turn on/off the notification permission of Dede Daily Taobao in the "Settings" of your device, or set it up through "Message Settings - Turn off Message Notifications", or turn it off through the "Close" button on the pop-up page.

When you participate in our events, we need to collect and use your relevant personal information (including but not limited to your nickname, avatar, contact information, shipping information, order information, browsing history) to help you register for, participate in, enjoy the benefits of the event, draw prizes, redeem prizes, etc. Please pay attention to the specific scope of personal information collection and use that we will inform you separately in the relevant scenarios, and participate in the corresponding activities after agreeing.

If the relevant activities are jointly organized by us and affiliated companies or third parties, we will share necessary information with such affiliated companies or third parties after obtaining your consent.

 

 

 

(12) Other rules for collecting and using personal information

1. If the information you provide contains personal information of other users, you need to ensure that you have obtained legal authorization before providing this personal information to Dede Ritao.

2. If we use the information for other purposes not specified in this policy, or use the information collected for specific purposes for other purposes, we will obtain your consent in advance.

3. If we indirectly obtain your information from a third party, we will explicitly request the third party in writing to explain the source of their personal information and whether they have obtained your legal authorization for the collection, processing, and provision of your personal information to us before collecting it. Unless expressly permitted by law, we will only collect your personal information from a third party after confirming that the third party has obtained your authorization and consent. If the scope of the third party's authorization does not cover our processing and use purposes, we will process your personal information ourselves or request the third party to obtain your consent before processing it. At the same time, our professional security team will reinforce the security of personal information, including sensitive information reporting, encrypted storage of sensitive information, and access control. We will use no less protective measures and measures than we do for our own users' personal information to protect indirectly obtained personal information.

4. Exceptions to obtaining authorization and consent

According to relevant laws and regulations, we do not require your authorization or consent to collect and use your personal information in the following situations:

(1) Related to our obligations under laws and regulations;

(2) Directly related to national security and defense security;

(3) Directly related to public safety, public health, and major public interests;

(4) Directly related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and judgment execution;

(5) For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent;

(6) Personal information that you disclose to the public on your own;

(7) Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;

(8) Necessary for signing and fulfilling relevant agreements or other written documents with you;

(9) Necessary for maintaining the safe and stable operation of the provided products and/or services, such as detecting and handling product and/or service failures;

(10) Other circumstances stipulated by laws and regulations.

Please be informed that, according to applicable laws, if we take technical and other necessary measures to process personal information that makes it impossible for the data recipient to re identify specific individuals and cannot be restored, or if we may conduct de identification research, statistical analysis, and prediction on the collected information for the purpose of improving the content and layout of Dede Daily Taobao, providing product or service support for business decisions, and improving our products and services (including using anonymous data for machine learning or model algorithm training), then the use of such processed data does not require further notice to you and your consent.

5. If we cease to operate DeRi Tao products or services, we will promptly cease the activity of collecting your personal information. We will notify you of the cessation of operation in the form of individual delivery or announcement, and delete or anonymize the personal information related to the discontinued business that we hold.

(13) Self start and associated start

To ensure that this application can receive push messages from the client normally when it is closed or running in the background, it must use (self start) capability to wake up the self start or associated start behavior of this application by sending push messages through the system at a certain frequency, which is necessary for implementing functions and services.

 

3、 How do we use cookies and third-party services

(1) Regarding the use of cookies

When you use the DeRiTao service, we will save your login status and assign you one or more "cookies" (small text files). For example, if you access products and/or services that require your login, we will encrypt and store your login name in your cookie file. As it is an irreversible encrypted storage, even if others can use your device, they cannot recognize your login name. You don't need to do any extra work, all collection, storage, and encryption tasks are automatically completed by the system.

 

(2) Cookies and similar technologies

In order to provide you with more convenient, fast, smooth, and personalized services, we use cookies and similar technologies to provide you with the following services: remember your login information and login status, help you avoid the step of repeatedly entering account information to use our services, and help determine the security status of your account.

In addition to cookies, we also use other similar technologies such as website beacon pixel tags and ETag on our website. For example, the email we send you may contain an address link to the content of our website. If you click on the link, we will track this click to help us understand your product or service preferences, so that we can proactively improve our customer service experience. A website beacon is typically a transparent image embedded in a website or email. By using pixel tags in emails, we can determine whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.

ETag (Entity Tag) is the HTTP protocol header transmitted behind the Internet browser and Internet server, which can replace cookies. ETag can help us avoid unnecessary server load, improve service efficiency, save resources and energy. At the same time, we may use ETag to record your identity so that we can have a deeper understanding and improve our products or services. Most browsers provide users with the function to clear browser cache data, and you can perform the corresponding data clearing operation in the browser settings function. However, please note that if ETag is discontinued, you may not be able to enjoy a relatively better product or service experience.

 

(3) Related technology applications and your operational permissions

In order to provide you with more convenient, fast, smooth, and personalized services, we offer the following services through technologies such as cookies:

1. Remember your login information and login status to help you avoid the step of repeatedly entering account information to use our services, and assist in determining the security status of your account.

2. Analyze your usage of our services to help you achieve a more relaxed access experience. For example, we can use similar technologies such as cookies to understand the specific purposes for which you use our services, or which web pages or services are most popular with you; To conduct data analysis, improve product services, and enhance user experience.

3. You can choose to refuse cookies by modifying your browser settings, but you may not be able to log in or use services or features that rely on cookies.

 

(4) Third party services

Third party H5 page

In order to provide third-party services, we may access third-party H5 service pages, including third-party payment service pages and third-party application pages. If you enter these H5 pages, the third party may collect your phone number, facial information, bank card number, and application account. Please note that all operations you perform on the above third-party H5 pages will comply with the privacy protection policy of the third-party service provider. When you leave our platform and jump to a third-party H5 page, we remind you to pay attention to protecting your personal privacy. This platform does not collect or store any personal information that you fill in and submit on other third-party service pages.

Third-party SDK

Our platform's products may contain external third-party SDKs. If you use such services provided by third parties on our platform, you agree that they will directly collect and process your information (such as in the form of embedded code, plugins, etc.).

You can view and read the privacy policy of third-party SDKs through the "Personal Information Sharing List" to understand the types, business functions, and purposes of personal information obtained by third-party SDKs.

Please be informed that we will not share sensitive personal information such as your name, ID card, mobile phone number, bank card, etc. with external third-party SDKs, except in cases where it is mandatory by laws and regulations, legally retrieved by judicial authorities, and processed in compliance with regulations. To ensure the maximum security of your information, we recommend that you review the privacy policy of any third-party SDK services before using them. To protect your legitimate rights and interests, if you discover any risks associated with this type of SDK or other similar applications, we recommend that you immediately terminate the relevant operations and contact us promptly.

 

4、 How do we protect and preserve your personal information

(1) The data protection technology measures we have taken

We have taken security measures that comply with industry standards and are reasonable and feasible to protect your information, preventing unauthorized access, disclosure, use, modification, damage or loss of personal information.

(2) The data protection management organizational measures we have taken

We have established a data security management system centered on data and centered around the data lifecycle, which enhances the security of personal information from multiple dimensions such as organizational construction, system design, personnel management, and product technology. We have established a dedicated department for personal information protection and designated a person to be responsible for the protection of children's personal information. We will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

(3) Response to Personal Information Security Incidents

If our physical, technical, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will promptly activate emergency plans and take reasonable remedial measures to minimize the impact on your personal information and other rights and interests. If a personal information security incident occurs, we will also inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you in accordance with legal requirements. We will inform you of the relevant situation of the event through email, letter, phone, push notifications, etc. When it is difficult to inform individual information subjects one by one, we will adopt a reasonable and effective way to publish an announcement. At the same time, we will also report the handling of personal information security incidents in accordance with regulatory requirements.

(4) Autonomous prevention of account security risks

We strongly recommend that you do not use the communication methods recommended by Dede Ritao to send your messages when using Dede Ritao services. At the same time, please use complex passwords to assist us in protecting the security of your account.

When using the Dede Daily Taobao service for online transactions, you inevitably have to disclose your personal information, such as contact information or address, to the counterparty or potential counterparty. In addition, you can also establish communication, exchange information or analyze content with third parties through our services. Please protect your personal information properly and only provide it to others when necessary. If you find that your personal information, especially your account or password, has been leaked, please contact DeRitao Customer Service immediately so that we can take corresponding measures according to your application.

Please note that the information you voluntarily share or even publicly share while using our services may involve your or others' personal information or even sensitive personal information. Please consider more carefully whether to share or even publicly share relevant information when using our services.

5、 Your personal information rights, management methods, and information storage

During your use of Dede Ritao, in order for you to conveniently access, copy, correct, and delete your personal information, and to protect your right to withdraw your consent to personal information processing and cancel your account, we have provided corresponding operation settings in the product design. You can refer to the following guidelines for operation.

Please note that there may be differences in operation settings between different operating systems and versions of Dede Ritao software; In addition, in order to optimize your user experience, we may also adjust the operation settings. Therefore, the following guidelines are for reference only. If you still have any questions about the ways and channels to exercise your relevant rights, you can contact us through the methods disclosed in Article 10 of this policy.

 

(1) View, copy, and correct personal information

1. Query and manage the modification of personal basic information such as avatar, nickname, birthday, gender, etc.:

1) After entering Dede Daily Taobao, click on "My";

2) Click on the "Settings" icon at the top.

 

2. View and manage bound phone numbers, email addresses, and login passwords:

1) After entering Dede Daily Taobao, click on "My";

2) Click on the "Settings" icon at the top.

 

3. Check the address and add real name information:

1) After entering Dede Daily Taobao, click on "My";

2) Click on 'Dede Daily Taobao Shipping';

3) After entering Dede Daily Taobao, click on "My"

4) Click on 'My Address - Add Address'.

 

4. View purchasing order information:

1) After entering Dede Daily Taobao, click on "My";

2) Click on 'Order Center';

3) Click on 'View All'.

 

5. Check the information of the transfer package order:

1) After entering Dede Daily Taobao, click on "My";

2) Click on 'International Package';

3) Choose between the Japanese warehouse or the Korean warehouse.

4) Click on the package order status that needs to be queried.

 

6. View and export personal information:

1) After entering Dede Daily Taobao, click on "My";

2) Click on 'Settings';

3) Click on 'Personal Information Download';

4) Click on 'Apply for Download' to make a copy of your personal information and send it to your designated email.

 

(2) Delete personal information

You can contact customer service through the "My Customer Service Center" on the product client to delete some of your information. In the following situations, you can request us to delete personal information: 1) if our processing of personal information violates laws and regulations; 2) If we collect and use your personal information without your explicit consent; 3) If our handling of personal information seriously violates our agreement with you; 4) If you no longer use our products or services, or if you voluntarily cancel your account; 5) If we permanently cease to provide you with products or services. If we decide to respond to your deletion request, we will also notify the subjects who have obtained your personal information from us as much as possible and request them to delete it in a timely manner (unless otherwise provided by laws and regulations, or these subjects have independently obtained your authorization).

 

(3) Cancel authorization

Each business function requires some basic personal information to be completed. If you need to cancel the authorization, you can view the scope of authorization or cancel the authorization through the device's "My Settings About Us Cross border Consumer Notification and Cross border Transaction Related Agreements". If you close the permissions, it means that you have cancelled these authorizations, and we will no longer be able to collect and use your personal information, nor will we be able to provide you with the functions corresponding to these authorizations. Your decision to close permissions will not affect the processing of personal information based on your authorization.

 

(4) Cancel account

You can cancel your account through the following methods:

1. Log in to the Dede Daily Taobao client and go to "My Settings About Us Cancel Account" to apply for account cancellation. For account cancellation rules, please refer to the "User Cancellation Rules for Dede Ritao Platform".

2. After you voluntarily cancel your account, we will stop providing you with products or services and, according to your request, delete your personal information or anonymize it. Your account/phone number will be permanently unavailable. We will no longer collect, use or provide personal information related to this account to the public, but we still need to store the information you provide or generate during the use of the service for the time required by regulatory requirements.

3. Please note that the registered phone number will permanently be unable to be used again for account registration and binding on this platform.

 

 

(5) Personal information storage location and storage period

 

1) Storage location: The personal information related to purchasing that we collect and generate within the territory of the People's Republic of China is only stored on third-party cloud servers within China (including Hong Kong Special Administrative Region). To provide cross-border purchasing, transportation and other services, some of your personal information (order information, recipient information, ID information, etc.) will be transferred across borders to Japan and relevant overseas partners.

 

2) Cross border transmission instructions

When you use the cross-border transshipment service, the personal information involved in transmitting overseas includes: order information, consignee information, contact number, ID number number (only for customs clearance), user uploaded pictures, etc.

 

3) Individual authorization and access

We have developed a specialized 'Cross border Personal Information Authorization Letter' regarding the recipient details, transmission purpose, type, duration, security protection, and your rights of cross-border data transmission. Please be informed that when you place an order to use cross-border services, we will guide you to carefully read the authorization letter through pop-up prompts and check the confirmation box separately. Only after confirmation can you continue to complete the order operation, ensuring that you are fully aware of and voluntarily authorize the cross-border transfer of relevant personal information.

 

4) Storage period

Your personal information will be kept for the shortest period of time necessary to achieve the service objectives. Transaction information will be kept for no less than 3 years from the date of order completion, and customs clearance related information will be retained for no more than 5 years according to customs requirements. After expiration, it will be deleted or anonymized in accordance with the law.

 

(6) In response to your above request

To ensure the security of your account, when you make the above request to us, we may first require you to verify your identity (such as requesting a written request or other means) before processing your request. We will respond to the above request you have made to us within approximately 15 working days.

We generally do not charge any fees for your reasonable requests. However, for requests that are repeated multiple times and exceed reasonable limits, we will charge a certain cost fee depending on the situation. We may refuse requests that are unnecessarily repetitive, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are very unrealistic.

 

We will not be able to respond to your request in the following situations:

1. Related to our obligation to comply with laws and regulations;

2. Directly related to national security and defense security;

3. Directly related to public safety, public health, and major public interests;

4. Directly related to criminal investigation, prosecution, approval, or execution of judgments;

5. The personal information controller has sufficient evidence to indicate that the personal information subject has subjective malice or abuse of rights;

6. For the purpose of safeguarding the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain their consent;

7. Responding to the request of the personal information subject will result in serious damage to the legitimate rights and interests of the personal information subject or other individuals or organizations;

8. Involving trade secrets.

6、 How do we share, transfer, and publicly disclose your information

(1) Sharing

We assume confidentiality responsibility for your personal information in accordance with relevant laws, regulations, and regulatory provisions such as the Personal Information Protection Law of the People's Republic of China, and effectively safeguard the security of your personal information. We will not share your personal information with any company, organization, or individual without your consent. In order to provide you with more diversified, personalized, and high-quality services, including but not limited to cross-border commodity purchasing and transportation services, with your consent or authorization, we will share or entrust your information to third parties for processing in the following situations.

 

For third parties who receive your personal information, we will strictly fulfill the following obligations: require them to store and process your personal information in accordance with our instructions, these rules, and relevant cooperation agreements; Without your explicit consent or authorization, the aforementioned third party has no right to use the received personal information for any purpose beyond the scope of this privacy policy, nor to provide such information to the public again.

 

The specific situation is as follows (for details of third-party and personal information sharing, please refer to the "Personal Information Sharing List"):

1. Sharing with your explicit consent: After obtaining your explicit consent, we will share your personal information with other parties. Among them, if you choose to purchase cross-border goods and agree to the Cross border Personal Information Authorization Letter, we will share your relevant personal information (including order number, commodity details, consignee information, ID card number and other necessary information for customs clearance) to Yoko Co., Ltd. and relevant cross-border logistics partners (such as Nippon Post Co., Ltd., DHL Express Japan, etc.) in accordance with the provisions of the authorization letter for completing cross-border services such as goods receipt, packaging, transportation, customs clearance and so on.

2. According to the requirements of relevant laws, regulations, rules, industry self-discipline norms, and other government normative documents, provide and submit users' personal information and transaction information to administrative agencies, judicial agencies, public institutions, industry self-discipline organizations, or other regulatory agencies, including but not limited to customs, financial regulatory agencies, etc., to cooperate with relevant departments' regulatory inspections, law enforcement investigations, and other work.

3. We will provide your mobile phone number to third-party telecommunications service providers for sending SMS verification codes for identity verification, as well as sending service notifications, marketing information, cross-border service related notifications, etc. You can unsubscribe from marketing information according to the SMS notification prompts.

4. Our entrusted service providers, including those entrusted by us to provide cloud services, customer service, payment institutions, technical services, marketing services, and our affiliates, will be provided with necessary information based on the type of service provided. Among them, for entrusted service providers involved in cross-border services (such as Zhonghe Co., Ltd.), we will entrust them to process your relevant personal information in accordance with the "Cross border Personal Information Authorization Letter", and strictly stipulate the purpose, period, processing method, type of personal information, protection measures, etc. of the entrusted processing. We will supervise their personal information processing activities and strictly prohibit them from processing your personal information beyond the scope of the entrustment or entrusting other third parties to process your personal information. When the entrusted processing is terminated, we will request the entrusted institution to immediately delete your personal information.

5. When you complain or are complained about by others, in order to protect your and others' legitimate rights and interests, maintain a compliant cross-border service and platform environment, we may provide your name and valid identification number, contact information, and complaint related content to the consumer rights protection department and regulatory authorities for timely resolution of complaint disputes, except for those explicitly prohibited by laws and regulations.

 

6. Sharing with affiliated companies: In order for us to provide products and services to you based on our account, identify abnormal member accounts, and protect the personal and property safety of affiliated companies or other users and the public of Dede Daily Taobao from infringement, your personal information may be shared with our affiliated companies and/or their designated service providers. We will only share necessary personal information and are bound by the purposes stated in this policy. If we share your sensitive personal information or if our affiliated companies change the purpose of using and processing your personal information, we will seek your authorization and consent again.

 

7. Authorized partners for advertising and analytics services: We will entrust these partners to process information related to advertising coverage, effectiveness, and service usage. However, unless we obtain your permission, we will not share your personal identity information with partners who provide advertising and analytics services, or we will de identify this information to ensure that authorized partners cannot identify you personally. These types of partners may combine the above information with other legally obtained data to perform advertising services or decision-making recommendations that we have commissioned.

 

We will share necessary data with cooperating third parties through application programming interfaces (APIs) and software development kits (SDKs). We will conduct strict security impact assessments and security monitoring of the basic information of cooperating third parties before cooperation, and sign cooperation agreements with cooperating third parties, clearly stipulating that they should protect your personal information in accordance with reasonable and necessary confidentiality and technical security measures. Especially for cross-border recipients, we will urge them to comply with the relevant regulations on personal information protection in their country or region.

 

8. Suppliers, Service Providers, and Other Partners (General Instructions): We send information to various suppliers, service providers, and other partners who support our business, including technology infrastructure services commissioned by us, analyzing how our services are used, providing customer service, facilitating payments, or conducting research. We only provide them with necessary information to fulfill their duties and strictly prohibit their use beyond the scope.

 

(2) Transfer

We will not proactively transfer your personal information to third parties, except in the following circumstances:

1. The transfer of your personal information has obtained your explicit consent;

2. In the event of a merger, division, acquisition, bankruptcy reorganization, or liquidation involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by these rules. Otherwise, we will require the company, organization, or individual to seek your authorization and consent again;

3. According to the provisions of laws and regulations and the requirements of authorized authorities, it is necessary to transfer your personal information.

 

(3) Public disclosure

We will only publicly disclose your personal information under the following circumstances and with industry standard security measures in place:

1. According to your needs, disclose the personal information you have specified in the disclosure method that you have explicitly agreed to;

2. In accordance with the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we will publicly disclose your personal information based on the required type and disclosure method of personal information;

3. If you have violated laws and regulations or seriously violated platform agreements and rules, or in order to protect the personal and property safety of the platform, other users, and the public from infringement, we may disclose your relevant information within the scope permitted by law, including the facts of the violation and the measures taken by the platform;

4. Within the scope permitted by laws and regulations, it is necessary to disclose your personal information in order to protect the interests, property, or safety of our affiliates or partners, you or other platform users, or the general public from harm;

5. Other circumstances stipulated by laws and regulations.

  

(4) Exceptions to obtaining prior authorization and consent for sharing, transferring, or publicly disclosing personal information

According to relevant laws and regulations, in the following situations, we do not need to obtain your prior authorization and consent to collect, use, share, transfer, or publicly disclose your personal information:

1. Necessary for entering into and fulfilling the contract with you;

2. Necessary for fulfilling legal duties or obligations;

3. Directly related to national security and defense security;

4. Directly related to public safety, public health, and major public interests;

5. Directly related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and judgment execution;

6. Necessary to respond to sudden public health emergencies or to protect the life, health, and property safety of natural persons in emergency situations;

7. To carry out news reporting, public opinion supervision and other activities for the public interest, and to process personal information within a reasonable range;

8. Process your self disclosed or other legally disclosed personal information within a reasonable scope in accordance with laws and regulations;

9. Necessary for maintaining the safe and stable operation of the provided products or services, such as detecting and handling product or service failures;

10. Other circumstances stipulated by laws and administrative regulations.

Please be informed that according to applicable laws, if we take technical and other necessary measures to process personal information that makes it impossible for the data recipient to re identify a specific individual and cannot be restored, the sharing, transfer, and public disclosure of such processed data do not require further notice to you and your consent.

 

7、 How do we handle the information of minors

We attach great importance to the protection of personal information of minors. Our products and services are only available to adults who have registered with their real names, have full legal capacity for civil rights and civil conduct, and are able to independently assume civil liability. Children should not create their own Dede Daily Taobao account without the consent of their parents or guardians. When filling out personal information, underage users should strengthen their awareness of personal protection and handle it with caution. They should also obtain the consent of their guardians and use the De Ri Tao APP and related services correctly under their guidance.

In e-commerce activities, we assume that you have the corresponding capacity for civil conduct. If you are a minor, we require you to have your parents or other guardians carefully read this policy and use our services or provide us with information with their consent.

If you are a child under the age of 14, before using our services, you and your guardian should carefully read our specially formulated "Children's Personal Information Protection Rules" to ensure that you can only use our services under the guidance of your guardian after obtaining their consent to the "Children's Personal Information Protection Rules", and ensure your safety when using our services and conducting transactions.

We will protect the security of information of underage users in accordance with relevant national laws and regulations and the provisions of this policy. If we find that personal information of minors has been collected without obtaining verifiable consent from parents or other guardians in advance, we will try our best to delete the relevant information as soon as possible.

If you are the guardian of a minor, and you notice that the minor under your guardianship is using products and/or services on the platform or providing personal information to us on their own, or if you have any questions about the personal information of the child under your guardianship, please contact us through the contact information provided in Section 11.

8、 How to update this policy

(1) Due to our large user base, when we update this rule, we will promptly notify you through one or more of the following methods:

1. When you log in to relevant client software or use our services, a pop-up reminder will appear;

2. When you update the client software version, a pop-up reminder will appear;

3. Publish announcements on our official website and notifications within our app;

4. We push you short message notifications, emails, etc. when you use our services.

In order for you to receive notifications in a timely manner, we suggest that you notify us promptly when your contact information is updated.

(2) We will update these rules in a timely manner when significant changes occur:

1. Changes in the scope, purpose, and methods of collecting, storing, and using personal information;

2. Our basic situation has undergone significant changes, such as changes in ownership caused by business adjustments, mergers, acquisitions, reorganizations, etc;

3. Changes in the object, scope, purpose, and method of providing personal information to external parties;

4. Changes in the retention or destruction period of personal information;

5. The way you access and manage their personal information has changed;

6. Changes in data security capabilities and information security risks;

7. Other changes that may have a significant impact on your personal information rights.

You have the right and should immediately stop using De Ri Tao products or services. If you continue to use De Ri Tao products or services after the update of these rules, it will be deemed that you accept the modification of the relevant terms of these rules.

 

9、 Disclaimer

The fees indicated on the Dede Daily Taobao platform do not include customs duties. If customs duties are incurred during the clearance process, they must be borne by the user in accordance with the customs regulations of the clearance country/region.

Dede Ritao only provides purchasing services. When all orders are received, the warehouse will inspect the package for obvious damage during domestic transportation in Japan. If any damage is found, the seller will be directly contacted for handling. However, we do not provide inspection services and do not make any promises regarding possible issues such as missing, incomplete, or incorrect shipments. We also cannot provide follow-up solutions for such situations. If any products are found to be missing in the warehouse, we will send them back to you. Please make your purchase intention based on your understanding of this risk.

If the trading system cannot be used normally, transactions cannot be completed, or information recording is abnormal due to force majeure or other reasons beyond the control of the platform, Dede Ritao will not be held responsible for breach of contract, but will make reasonable efforts to assist in handling the aftermath and reduce user losses.

The logistics timeliness displayed on the platform is a reference estimate and does not constitute a delivery time commitment. The actual logistics and customs clearance progress shall prevail.

Due to the special nature of overseas Taobao logistics, if the outer packaging of the product is compressed, deformed, damaged, or contaminated, but does not affect the normal use of the product itself, relevant returns, exchanges, and compensation applications will not be accepted by Ritao. Please note.

Dede Ritao is not responsible for the secondary sale of goods handled. Please make your shopping intention based on understanding the risks of overseas shopping.

Dede Ritao is not responsible for any loss or other issues that may occur with packages stored in Dede Ritao warehouses that have exceeded their storage time. Please pay attention to the storage time of your package in Dede Ritao warehouses.

 

10、 How do you contact us

We have established a department responsible for personal information protection and appointed a person in charge of personal information protection. If you have any questions about this policy, or any related complaints or opinions, please contact us in a timely manner. You can contact us through the following ways:

Chinese developer: Danmo (Xiamen) Technology Co., Ltd

Contact address: Room 401, No. 599 Sishui Road, Huli District, Xiamen City

Contact email: develop@dederitao.com

 

Japanese developer: Zhonghe Corporation

Contact address: 5-13-16 Iritani, Adachi ku, Tokyo

Contact email: info@syuwa-japan.com

 

At the same time, you can also contact us through our online customer service (via the product client: My - Online Customer Service). The customer service department will promptly respond to you in conjunction with the personal information protection responsibility department. To ensure your information security, we need to first verify your identity and credentials. We have established a customer complaint management mechanism, including a tracking process. We will complete the processing within fifteen working days after the verification is passed. If you are not satisfied with our response, you can also file a complaint with the relevant administrative department or file a lawsuit with a court with jurisdiction.

 

 

 

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